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Smart Service Robot Drives Business Scenarios Transformation
Sep 28, 2018

As people's living standards continue to improve, the requirements for product services have also changed, and consumers have begun to upgrade and bring new challenges and opportunities. Service robots seem to be born for a new era, gradually entering the society, entering the family, serving the civilian population. At the 2018 World Robotics Conference, Liu Xuenan, founder and CEO of Beijing Kangli Youlan Robot Technology Co., Ltd., believes that the biggest market for service robots is family-oriented service robots. If from a business value point of view, the biggest market is social service robot.

 

As a pioneer in service robots in China, Kangli Youlan has launched a variety of service robots for home and education, and has driven the transformation of business scenarios through service robots. In the future, robots and robots will be interconnected, sharing intelligent data, and serving people in different scenarios such as homes and shopping malls. Then robots will spawn a huge social service market.

 

For the characteristics of service robots, Liu Xuenan summed up three points: autonomy, automaticity and mobility. Traditional industrial robots or service robots basically perform actions according to specified instructions, while for home services, more autonomic decisions and athletic behaviors need to be added. In terms of sportiness, industrial robots and special robots have been fully developed, but home-type robots have not yet been integrated into them, so the important direction of service robots is to enhance the mobility and autonomy of robots.

 

Service robots have different traditional tools and equipment. The new generation of intelligent service robots is a combination of artificial intelligence and tools. Robots have the characteristics of intelligence and behavior, and have advantages over traditional tools and equipment. From the perspective of old-age services, there are many ways for human beings to serve the elderly, such as medicines, tools, and helplessness, but these are not humanized, and robots can do emotional humanization, including companionship and other needs. The output creates more joy for the elderly.

 

The current artificial intelligence has played a very good role in the machine vision and language capabilities. This kind of empowerment has been applied in different fields such as translation robots and security robots. The robots in the service field have already been applied. Some of the capabilities of artificial intelligence have been initially integrated and are continuously optimized and improved.